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Feedback from our Clients

Loretta Hanrahan

cheltenham festival

5 Rating Rated 5 Star
Very helpful on the phone when I made the booking.Staff on the train serving refreshments were lovely.All in all was a great experience

Lorraine Cuthbertson

Cheltenham Festival

4.6 Rating Rated 5 Star
thought it was an enjoyable experience and watching the queues of cars getting out of the racecourse made us all feel really pleased we were on the train.

KAREN UPTON

Cheltenham festival

5 Rating Rated 5 Star
Its the only way to travel to the races. Fantastic experience will definitely book again and will look for other events. Staff very friendly and good service.

Walker

Cheltenham gold cup

5 Rating Rated 5 Star
Excellent day

Claudia Filsinger

Cheltenham 15 March

4.6 Rating Rated 5 Star
The staff on the train were excellent!

BRIAN MCLAUGHLIN

CHELTENHAM FESTIVAL

4.4 Rating Rated 4 Star
Great way to go to Cheltenham, excellent staff at the Station and on the train. Miss the cafe on the station

Chrstopher Fleming

Cheltenham 13 March

4.2 Rating Rated 4 Star
Very good. The sale of champagne or wine by the glass on the train would have neen nice.

K Miller

Cheltenham races

4.8 Rating Rated 5 Star
Very enjoyable and very helpful staff

Michael Dennis

Stream Train to Cheltenham Festival

5 Rating Rated 5 Star
Great experience and made the day so enjoyable.

Helen Bowden

Cheltenham Gold Cup

5 Rating Rated 5 Star
Fantastic service and atmosphere. Can't wait for next year!!!

Jamie Shepperd

Gold Cup

5 Rating Rated 5 Star
Excellent thank you

John Lincoln

Cheltenham Festival

5 Rating Rated 5 Star
From the point of booking to leaving the steam train at the end of the day we could not have received better service than that provided by Classic, looking forward to next years festival already.

Mark Vasey

Cheltenham Festival

5 Rating Rated 5 Star
Brilliant service. All of my interactions with Classic Hospitality have been friendly yet professional and efficient. Would definitely recommend this service and company to friends and colleagues.

Carol Easton

Cheltenham festival

5 Rating Rated 5 Star
I have already sent a congratulations letter to your company. What a brilliant thing it is can't wait to book for 2014.

David Barrow

Cheltenham Gold Cup day

5 Rating Rated 5 Star
The only way to travel to the Festival (apart from a helicopter!)

Chris Dickens

Toddington Train to Cheltenham

4.6 Rating Rated 5 Star
We really enjoyed our trip on the train, the staff were very welcoming and were pleased to take time to explain the workings of the locomotive and history of the trains. The on train service was excellent, no complaints and we look forward to travelling again next year.

Tracey Marsh

Cheltenham festival

5 Rating Rated 5 Star
This being our second steam train ride was very enjoyable. Chilling out and soaking up the atmosphere, especially on the way back ! All the staff are very pleasant . Keep up the good work. Thank you

Ciara Holt

Cheltenham Steam Train

5 Rating Rated 5 Star
Another great trip, seeing the tail lights leaving the racecourse was great.

Gareth Hankin

Cheltenham

5 Rating Rated 5 Star
Well done, brilliant, see you next year!

Chris Buckham

Steam Train to Cheltenham

5 Rating Rated 5 Star
Once again a fantastic way to make the Cheltenham experience even better. Congratulations to Hugh, Dan and the team for the flawless organisation.

Kate Atkin

Cheltenham and steam train

5 Rating Rated 5 Star
A wonderful day. Many thanks.

dawn moogan

cheltenham

5 Rating Rated 5 Star
We had a fantastic day. Dan was especially helpful and friendly. Will recommend

sandra auld

cheltenham festival

5 Rating Rated 5 Star
Guests thoroughly enjoyed the whole experience. Catering was of an extremely high standard and personalised service was much appreciated. I wouldn't hesitate to thoroughly recommend. Thank you again for a fabulous day.

jacqueline phillis

cheltenham festival

5 Rating Rated 5 Star
excellent day and very enjoyable

Oliver

Atkin

5 Rating Rated 5 Star
Fantastic experience. I will be booking all four days again next year! Thank you.

Russell Herbert

Cheltenham Festival

5 Rating Rated 5 Star
excellent service

stuart jones

cheltenahm

5 Rating Rated 5 Star
very well organised good day please let us know re returning next year

Steve Chong

Cheltenham Gold cup day

4.8 Rating Rated 5 Star
Great day, the steam train journey was just delightful. I really appreciated the extra effort made by Classic to secure us transport to and from the train station. I will definitely use them next year.

daniel Shaw

Cheltenham

5 Rating Rated 5 Star
Usual fantastic experience and service. Thank you Dan

Colin Barker

Cheltenham Festival

5 Rating Rated 5 Star
Excellent service, food and hospitality, nothing was too much trouble and a great day was had by all, I will be booking for next year.

COBRA Holdings Ltd

Cheltenham Festival

5 Rating Rated 5 Star
Staff very helpful, nothing too much trouble. All details and instructions received clear and easy to understand. Everybody thoroughly enjoyed the day and want to go again next year. Thank You!

Joanna Brogan Higgins

Cheltenham

5 Rating Rated 5 Star
Everyone friendly and helpful as always

JON BRIGGS

CHELTENHMA FESTIVAL FIRST DAY

4.6 Rating Rated 5 Star
The food was MUCH better this year. And as always the day was organised to perfection

Richard Carroll

Cheltenham

5 Rating Rated 5 Star
Excellent service! See you all next year

Cathryn Bell

Cheltenham

5 Rating Rated 5 Star
Excellent experience

KEITH SMITH

CHELTENHAM FESTVAL

5 Rating Rated 5 Star
A most enjoyable experience all round. Excellent booking staff at classic as well.Very heplful,attentive and friendly. Many thanks Keith S

Janet Bensley

Cheltenham Gold Cup

4.8 Rating Rated 5 Star
I found the steam train journey very enjoyable. The staff on board were friendly and attentive. It certainly made getting in and out of the racecourse very easy.

Simon Ferguson

Cheltenham Festival

5 Rating Rated 5 Star
Perfect. Great start and end to the day.

david lester

tues of cheltenham

5 Rating Rated 5 Star
Looking forward to next year!

Dean Buttle

Cheltenham Races

5 Rating Rated 5 Star
Superb way of enjoying a traffic free route to the races and a nice surprise for our clients!

GRAHAM PAINE

Cheltenham Festival

5 Rating Rated 5 Star
Great fun and really enjoyed the whole experience.

dave horne

cheltenham festival

4.2 Rating Rated 4 Star
nice experience and the usual cheltenham atmosphere. staff were most helpful. sad the era seems lost.

Penny Richardson

Cheltenham Gold Cup day

5 Rating Rated 5 Star
After trying this once, it's the only way to go to Cheltenham!

valerie udale

cheltenham gold cup

4.2 Rating Rated 4 Star
Charming

John Lewis

cheltenham

4.8 Rating Rated 5 Star
Excellent service as in previous years.

Martin Hill

Cheltenham Gold Cup

5 Rating Rated 5 Star
Made the day even more special, would always seek to go to Cheltenham races this way.

martyn wadsley

cheltenham

5 Rating Rated 5 Star
we thought the whole experience was first class especially the enthusiasm shown by the volunteers on the train!

mike stevens

chelttenham festival

5 Rating Rated 5 Star
absolutely fantastic. faultless, thank you so much.

john Hall

Cheltenham Festival

4.8 Rating Rated 5 Star
Stunning. Only way to travel to the Festival.

Jamie Shepperd

Cheltenham Gold Cup

5 Rating Rated 5 Star
Fantastic thank you

Tom Lipman

Cheltenham Gold cup

5 Rating Rated 5 Star
Excellent as usual. The best and most convenient way to Cheltenham - more fun than a helicopter!

Lesley Elgood

Cheltenham 2012

5 Rating Rated 5 Star
A brilliant day which hopefully we will repeat next year. Thanks very much to all Station staff

Helen Bowden

Cheltenham Gold Cup

5 Rating Rated 5 Star
Had great time. Such a treat to travel on the train and to hold Imperial Commanders Gold Cup!!! Will definitely do it again next year.

Helen Doubtfire

Cheltenham Festival Gold Cup Day

5 Rating Rated 5 Star
The steam train was a completely unique experience and it couldnt have been better! Not only was it enjoyable, it was incredibly convenient. What made it even better was passing the queues of traffic getting in and out of the festival whilst drinking a glass of Champagne!

WILLIAM ROBERTSON

steam train to cheltenham

4.4 Rating Rated 4 Star
great service bit pricey wouldnt want to pay much more

Stephen Le Fondre

Cheltenham Festival train - Friday 16th March 2012

5 Rating Rated 5 Star
A lovely hassle-free way to get to and from the Cheltenham Festival, got the day off to a cracking start!!. Very much appreciated the efforts of the team to get us on the first train so as to attend an early starting corporate function. Great memories. Many thanks to all concerned!

Ciara Holt

Cheltenham Festival

4.4 Rating Rated 4 Star
Very enjoyable experience

karen walden

gold cup

5 Rating Rated 5 Star
We had a wonderful day, our tickets were lost in the post and Dan the hospitality guy was so helpful and sorted us out with replacement tickets efficiently Many Thanks

Peter Whitehead

AA1

5 Rating Rated 5 Star
The whole experience was wonderful!

alison grant

winchcombe steam train

5 Rating Rated 5 Star
Excellent facility.Particularly enjoyed fact the Imperial Commander Gold Cup was there and allowed photos!Only downside was the standard of drinks on offer on train.Gordons GandT not nearly as good -or as potent!-as Marks and Spencers version and in any event should have been chilled!

Emma Westley

Cheltenham Festival Steam Train & Racing

4.6 Rating Rated 5 Star
Great experience and perfect for access to the racecourse!

Michael Farley

Cheltenham Gold Cup

4.8 Rating Rated 5 Star
Excellent as usual. Hope we are back at Toddington next year for easier parking.

Adam Ibrahim

Chelt Steam Train

4 Rating Rated 4 Star
Easier access to bacon butties at the station would be good Looking forward to line being extended to Broadway Overall very pleasant experience.

Roger Harper

Cheltenham Festival

5 Rating Rated 5 Star
a great experience and i would not travel to course by any other way.

David Barrow

Cheltenham Festival 2012

4.6 Rating Rated 5 Star
I would definitely use the steam train again although the facilities provided (cafe etc) at Toddington Station are better than Winchcombe Station although I am aware that the track doesn't currently run to Toddington so there is little that can be done.

Glen Monaghan

Cheltenham steam train

5 Rating Rated 5 Star
This was my 3rd journey and I'll book again.....Thank you

colin mccarthy

cheltenham steam train

4.6 Rating Rated 5 Star
The steam train was fantastic as ever. There is nothing wrong with Winchcombe station itself its just that Toddington is nearer to where we stay (walking distance) and serves a hot breakfast. It would be nice to return to Toddigton (track problems allowing) but it would not stop me booking in future if this is not possible.

Gerry Slater

Cheltenham festival, steam train

5 Rating Rated 5 Star
The only way to get to & from Cheltenham, always sets up the mood for the day, really enjoyable again!!!

Elizabeth M Whelan

Private party

4.6 Rating Rated 5 Star
Quite apart from the ease with which one arrived at and left the racecourse, the whole experience was a delight. We will most certainly book again and, in the meantime, I am busily recommending the experience to friends.

Richard Carroll

Cheltenham

5 Rating Rated 5 Star
Exceptional day - Well done!!! Will be booking next year Tuesday and Wednesday!!

jacqueline phillis

cheltenham festival

5 Rating Rated 5 Star
good day everything went well and we got some winners. cant beat it.we were even interviewed for the local rag.

Andy Gould

Gold Cup

5 Rating Rated 5 Star
Brilliant as normal!

Ian Gilmour

Cheltenham 13th March

5 Rating Rated 5 Star
Many thanks to everyone at Classic Hospitality. My colleagues and guests had a wonderful day and everything promised was delivered impeccably. Should we look to do this sort of thing again, we would definitely approach Classic Hospitality.

Ali Deighton

Cheltenham Gold Cup Day

5 Rating Rated 5 Star
We have travelled on the Steam train to the racecourse 5 times however this was the first time we opted for hospitality and we are so pleased we did, highly recommended - the service was excellent and we wanted for nothing all day. A big thumbs up and we'll definately be back next year!

Frank McDaniel

Cheltenham Festival

5 Rating Rated 5 Star
Another fantastic trip and Kelly really looked after my guests and I. Thanks Frank

paul rackham

cheltenham gold cup

4.8 Rating Rated 5 Star
Thanks to all the staff for a great day !! the only thing missing was a couple of winners !!

Jane Connor

Cheltenham Festival

4.8 Rating Rated 5 Star
The staff were wonderfully hospitable. Great service on train and at racecourse. Only small criticism would be that table in marquee was a little cramped.

Vince Russell

Cheltenham Festival 2012

4.8 Rating Rated 5 Star
Food could have been served earlier on Tuesday to avoid overlapping with racing.

Jeanette Lewis

Cheltenham Gold Cup

5 Rating Rated 5 Star
My husband and son were definitely not disappointed with their birthday present . Although accommodation was basic at The Barns Centre , Jo and the staff were excellent. The Steam Train and the hospitality at Cheltenham were first clas they had a great day .

J BROGAN-HIGGINS

Cheltenham Gold Cup

5 Rating Rated 5 Star
We look forward to the day each year and everyone is always so friendly.

David Boniface JSB Print Solutions Ltd

Cheltenham 13th March

5 Rating Rated 5 Star
Once again Classic Hospitality exceeded expectaions of both myself and invited guests all of whom had an excellent day at the races in brilliant surroundings with good food and level of service that would be hard to find in a five star restaurant, the only down side was the lack of selected winners !! Please can we book agin for next year? Best Regards, David Boniface, JSB Print Solutions Ltd.

Dave Fletcher

Cheltenham Festival

5 Rating Rated 5 Star
We thoroughly enjoyed the day and, budget / company performance allowing, we will be back again next year. DF

Ray Andrews

Cheltenham Gold Cup

5 Rating Rated 5 Star
brilliant day all our clients had a great time, really please with the service on the day, food was good and plenty. would definitely recommend your company.

Roland Jones

Cheltenham Festival

5 Rating Rated 5 Star
Thank you for making our day at Cheltenham go so well this year. As ever, the marquee was in the right place, the food excellent and hostesses attentive. Allowing us to handle and photograph your treasured Gold Cup was the highlight of many of my guest’s day. A lovely touch – thank you. Arranging the sunshine and getting a couple of winners put the tin lid on it. Keep me posted for next year……

Andrew Goodey

Cheltenham

5 Rating Rated 5 Star
Not much yo say other than Fantastic as all ways

Jesse Carrington (Trainspotters Ltd)

Cheltenham Gold Cup

4.8 Rating Rated 5 Star
A fantastic day, thankyou for all your efforts, it's an impressive feat of organisation. Loved the train ride in. One very small bit of contructive feedback would be that the food could have been improved upon - beef was well overcooked and spuds under done. Other than that it was seamless - we will be booking again next year!

Andrew Quick

Cheltenham

5 Rating Rated 5 Star
Very very enjoyable. Would probably only say that it might be worth really flagging how hard it is to find cabs out there (maybe provide a list of firms?) as I didn't realize how hard it was. Rest of the trip fantastic and service from Kay and the team faultless

Peter Symonds

Cheltenham 13th March 2012

5 Rating Rated 5 Star
Evereything went like clockwork and the service on the day was first class.

Lesley Morris

Cheltenham Races

5 Rating Rated 5 Star
Excellent service from start to finish. All staff were most helpful and nothing was too much trouble. Always very friendly excellent service and will use again.

Hannah Dovey

Cheltenham Festival

4 Rating Rated 4 Star
I just wanted to say a huge thank you for such a brilliant day last week. Ourselves and more importantly our clients all had a fantastic day, I can't believe a managed to book the sunshine. CEC have been fantastic and a pleasure to deal with in all aspects from our initial calls all the way through to your very attentive waiting staff.

Helen O'Brien

Cheltenham

5 Rating Rated 5 Star
I am now fully recovered from my trip to Cheltenham so wanted to drop you a note to thank you so much for all your help with the event. Everything worked so well and our guests were absolutately delighted. Very positive feedback - in fact the only way to travel to Cheltenham. I would also like to pass my thanks onto Dan who was so helpful, the staff on the train and the security people - all of whom were professional, friendly and courteous. They made my life much easier. Again many thanks and look forward to working with you next year.

Taryn Nutter

Cheltenham Open Meeting

4.6 Rating Rated 5 Star
Helen and I would like to say thank you for such a wonderful day on 14 November. Our guests came back very happy and really enjoyed the whole steam train experience. We look forward to working with you again in the near future.

Nicole Minty

Cheltenham

4.6 Rating Rated 5 Star
I just wanted to say thank you for your help organising everything for our box at Cheltenham on Friday. We all had a wonderful time and have had some geat feedback from our guests. Please pass my thanks onto Sally-Anne, who was a fantastic help.
Email: info@classichospitality.co.uk | Tel : 01825 746082 | Fax : 01825 760227